Published on January 8th, 2013 | by Dean Carr
Staff training to sell alcohol in Scotland
By law, members of staff selling or serving alcohol in Scotland require a minimum level of training. This basic training is an introduction to licensing law and responsible retail. It is essential that all staff, including part-time staff, conform with this law. In England and Wales, this is not the case: while basic staff training is recommended, it is not enforced by law.
Personal licence holders in Scotland do not need to complete this basic training, as their licensing qualification covers the topics in detail.
Basic staff training must cover 16 units prescribed by Scottish government under the Licensing (Scotland) Act 2005:
The legal basis of the requirement for the training of staff under paragraph 6 of schedule 3 to the Act.
The licensing objectives.
The definition of “alcohol” in the Act.What constitutes an unlicensed activity or sale.
The functions of Licensing Standards Officers, including their powers of entry.
The Function of an Operating Plan within the Licensing System.
The different types of premises licence conditions under section 27 of the Act.
Special provision for clubs under section 125 of the Act.Licensed hours under Part 5 of the Act.
Offences Under the Act, particularly those involving persons under the age of 18.
Proof of age under sections 102 and 108 of the Act and the Sale of Alcohol to Children and Young Persons (Scotland) Regulations 2007(a).
Test purchasing of alcohol under section 105(2) of the Act.
Best practice as regards standards of service and refusing service.
Units of alcohol and the relationship between units and the strength of different alcoholic drinks.
The sensible drinking limits for males and females recommended by the British Medical Association.
Good practice in managing conflict situations.
The Premises Manager
Any premises retailing alcohol to members of the general public should have one person nominated as the premises manager. This person should be the holder of a personal licence and take over all responsibility for the licensed premises. All other members of staff involved in the sale of alcohol (whether paid or unpaid) are required under paragraph 6 of schedule 3 of the new Scottish licensing act 2005, to undertake a minimum of two hours formal staff training.
A record of staff training on licensing law must be kept at the licensed premises by the Premises Manager. Failure to keep a record is an offence under the Licensing (Scotland) Act 2005.
How is training delivered?
Basic staff training is minimum of two hours formal training, cover the 16 prescribed units. The training can be undertaken in many different formats:
- In-house training by the premises manager or personal licence holder
- E-learning course, such as the Scottish Certificate for Licensed Premises Staff (SCLPS)
- Instructor-led training course, carried out by an accredited tutor
Passing an instructor-led or e-learning course will result in a certificate of recognition, a qualification that is transferable for the individual and advantegeous for job seekers.